Senior Technical Advisor, Community Services & Engagement

Department Overview

Pact seeks an experienced Senior Technical Advisor – Community Services and Engagement for the USAID/Zambia Integrated Health Activity (ZIHA). USAID/Zambia intends to award a $120M contract to support the USAID and PEPFAR objectives of 95/95/95. ZIHA will improve health outcomes of Zambians through equitable access to high-quality, client-centered HIV, TB/HIV, MNCH, and FP/RH services, products, and information, and strengthen integration of these services at the health facility and community levels when applicable. The STA-CSE will provide overall technical leadership and manage implementation of the project component 2: Increasing utilization of community and facility-based quality, person-centred, integrated HIV, TB/HIV, FP, and MNCH services. The STA-SCE will provide overall strategic leadership for social and behavior change, community engagement, and integrated community HIV interventions at community, provider, household, and individual levels to increase uptake and adherence to integrated HIV, TB, MNCH, and FP services and health-seeking behaviors. The STA-CSE will lead strategies to promote personal agency and community engagement around health interventions and sustain demand for services. ZIHA is anticipated to be a five-year activity. The position will also manage all the project subgrantees implementing community services and engagement activities.

• Provide technical leadership, guidance, and support in engaging priority populations and community stakeholders in designing, planning, and tailoring SBC interventions that address drivers and barriers to adoption of healthy behaviors.
• Lead project strategies to routinely collaborate and engage with communities to implement SBC activities that address social and cultural barriers to the use of health services and adoption of healthy behaviors.
• identify and develop program guidance for the implementation of innovative and low-cost interventions
• Coordinate targeted capacity building to improve client-provider interactions at the point of service delivery through high-quality training, mentoring, and technical assistance.
• Lead the integration of appropriate, evidence-based mental health support services, as part of ensuring comprehensive client-centered HIV, TB/HIV, MNCH, and FP services.
• Provide overall technical support to subgrantees supporting community services and engagement activities.
• Provide overall leadership and input into the SBC components of project work plans, reports, and budget, and participate in project-level processes to ensure integration with other project components.
• Monitor the implementation of SBC activities, ensuring that SBC objectives, targets, and deliverables are achieved on time and within budget.
• Liaise with USAID and key stakeholders, including MOH, civil society, private sector, and other USAID projects, on SBC issues relevant to the project.
• Participate in all project-relevant technical working groups linked to the project.

• Full Grade 12 Certificate 
• Graduate degree from an accredited university in health promotion, community health, public health communications, social sciences, or a relevant field.
• Minimum of 6- 8 years progressive leadership and experience in the health sector, with emphasis on leading SBC strategies and implementation for HIV, TB/HIV, MNCH, and/or FP

• A minimum of 6 to 8 years of senior level Community Engagement experience in Zambia of which six must be regarding USAID funded programs.
• Demonstrated ability to work in complex environments, and work with and between different stakeholders.
• Ability to develop and maintain strong relationships with government and civil society stakeholders.
• Demonstrated skills in problem solving and consensus building.
• Strong professional written and oral communications skills in English.
• Experience using computers and software at work and proficiency with MS Word and MS Excel is essential.
• Ability to work hands-on, independently, and with a team in a fast paced, high work volume, deadline-oriented environment.
• Strong written and oral communication skills, including the ability to make presentations.
• Ability to multitask with ease, adapting to frequently changing priorities.
• Willingness to travel to provinces and districts covered by the project.
• Knowledge of USAID rules and regulations related to contracts and cooperative agreements.