Senior Technical Advisor, Quality Assurance

Pact seeks a Senior Technical Quality Assurance (QA) Advisor for the anticipated USAID Acess Miahy activity. USAID Acess Miahy's goal is to accelerate sustainable reductions in maternal, neonatal and child morbidity and mortality through increased access and availability of quality primary health care (PHC) services. USAID Acess Miahy will continue building the capacity of Ministry of Public Health (MOPH) actors and other relevant stakeholders at district, facility and community levels to design, develop, manage, deliver, monitor and evaluate health services and programs aligned with the intervention packages in their catchment areas.    

USAID Acess Miahy is anticipated to be a $50-$99M cooperative agreement; the anticipated release date is August 16, 2024, with an anticipated award date of October 31, 2024.  

This position is subject to project award; please note that the position title, requirements, and responsibilities are subject to change depending on USAID’s final qualifications for this role.  

This position is anticipated to be based in Antananarivo, Madagascar.

The Senior QA Advisor will provide strategic guidance, technical leadership, and coordinate activities with stakeholders for QI components of the Acess Miahy program. The Senior QA Advisor will lead co-development of QA strategies and activities with national and provincial government staff and oversee coaching activities at district and facility levels. The Senior Advisor will also guide other technical staff and collaborate across the activity to center QA within relevant activities. The Senior QA Advisor will also develop relevant, timely inputs to routine reports and work plans, lead assessments and co-development of responsive QA initiatives, and represent Acess Miahy QA in technical working groups and other relevant coordination groups.

• Lead the design, delivery, and assessments/corrections of QA interventions in collaboration with key national and regional stakeholders, ensuring adherence to national guidelines and international best practices.
• Supervise, coach and mentor activity technical personnel and strengthen sub-national technical staff to implement and use adaptive management principles to guide facility-level QA activities.
• Lead the development of QA activities within annual work plans, ensuring they support the project’s overall integrated strategic approach and its coordination throughout all levels of the Government of the Republic of Madagascar.
• Monitor implementation of QA activities to ensure timely completion of objectives and outputs. 
• Develop contractual deliverables (quarterly, annual, QA assessments and change plans, etc.) in conjunction with other key staff and external evaluators.
• Partner closely with project staff and implementing partners to identify, document, and disseminate best practices.
• Represent Acess Miahy at QA-focused technical working groups and coordinate all technical assistance requests. 

• Bachelor’s degree in Public Health or closely related field and 8+ years relevant experience or equivalent combination of education and experience, including 4 years of management experience. Alternatively, Master's and 6 years of experience may be substituted. 
• Experience should include public health technical leadershop in sub-Saharan Africa or other resource-limited settings.
• Minimum of 5 years leading the QA or related technical component of a USAID-funded project of similar size and scope.
• Documented hands-on practical experience developing or adapting, providing technical assistance for, and assessing QA activities for health programs in developing countries, including data quality assurance.
• Demonstrated expertise in at least one of the following areas: QA methodologies, institutional capacity strengthening, SOPs related to human resource improvement, or health service governance.
• Proven technical program management skills, including relevant experience in coaching and direct supervision of professional staff.
• Proven ability to produce professional quality English-language documents such as progress reports, case studies, and research protocols.
• Full professional proficiency in English and French.
• Malagasy candidates strongly encouraged to apply.

• Experience in Madagascar strongly preferred.