Program Specialist, Southern & Francophone Africa

Job Locations US-DC
Posted Date 3 months ago(9/15/2020 1:23 PM)
Job ID
# of Openings

PACT Overview

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview

The Program Specialist, Southern and Francophone Africa, provides broad operational and administrative support to the Southern and Francophone Africa regional project portfolio. S/he supports projects as needed by coordinating timely and comprehensive responses to country teams’ requests and needs. S/he will help manage Pact’s knowledge management systems and will interact daily with colleagues in country offices and DC-based departments. Program Specialists will work closely with the Program Officers and Program Manager in a team approach and will be asked to perform discrete tasks. The Program Specialist may report to a Program Officer or Program Manager.

Key Responsibilities

  • Provide broad operational and administrative support to projects as needed; coordinating timely and comprehensive responses to country teams’ requests and needs
  • Maintain strong knowledge of project status, operations and working environment in order to proactively facilitate country project operations
  • Support country office staff in the development of project reports, work plans, and other project contractual obligations, and ensure timely submission and quality of content
  • Liaise with country offices to ensure project compliance with donor and Pact’s operational policies and regulations
  • Contribute to project start up and close out processes, harmonizing efforts of country office team and headquarters office
  • Oversee project-related consultancies, inclusive of drafting agreements, processing payments, and travel-related logistics
  • Support the development of annual financial and pipeline plans and work plans alongside country office and supervisor, and monitor performance against plans on a monthly basis
  • Produce key internal and external communications (both print and media) in consultation with regional portfolio team and country offices
  • Review and edit major project deliverables, in line with donor reporting requirements
  • Coordinating meetings, including monthly project calls, quarterly program reviews, portfolio meetings and internal team meetings and organizing timely follow up on action items
  • Ensuring project intellectual capital is properly captured, filed and disseminated
  • Attend external events to promote and disseminate relevant project and/or portfolio information
  • Support supervisor, Opportunity Development, Program Advancement team, and staff to prepare proposals for new project activities and/or amendments to current projects
  • Perform other duties as assigned by supervisor


Basic Requirements

  • Bachelor’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
  • At least five (5) years of full-time work experience with a Bachelor's degree or three (3) years of full-time work experience with a Master's degree
  • Ability and willingness to travel
  • Proficient with Microsoft Office programs, including Excel
  • Excellent verbal and written cross-cultural communication skills  
  • Detail oriented with the ability to prioritize and perform multiple tasks
  • Fluency in English

Preferred Qualifications

  • Proficiency in French language preferred
  • Demonstrated interest and/or experience working or living abroad in a developing country context
  • Master’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health


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