• Monitor & Evaluation Director

    Job Locations ZM
    Posted Date 3 weeks ago(11/22/2019 2:18 PM)
    Job ID
    # of Openings
  • PACT Overview

    At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


    Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

    Position Overview

    Pact is recruiting a Monitoring and Evaluation Manager for an upcoming five-year, USAID-funded vulnerable children and adolescents (VCA) program – Service Delivery for Vulnerable Children and Adolescents (SDVCA). SDCVA seeks to improve the resilience and health outcomes of vulnerable households in four provinces in Zambia with the highest HIV burdens, while strengthening the Government of the Republic of Zambia’s (GRZ) social protection platform so that the GRZ eventually provides the majority of services to VCA. The program is intended to provide evidence-based services that will deliver measurable results for VCA and their caregivers in the following activities:

    1. Health: Improve children and adolescents’ access to health services with a focus on high impact HIV services
    2. Education Support: Increase school access, attendance, and progression of VCA
    3. Psychosocial Care and Support: Structured, evidence-based interventions that support VCA to build self-efficacy and enable them to navigate the social and psychological vulnerabilities of adolescence, especially those focused on sexual and reproductive health and prevention of HIV and sexual violence
    4. Household Economic Strengthening (HES): Structured, evidence-based interventions that reduce the economic vulnerability of families, strengthen their resilience, an empower them to provide for the essential needs of the household
    5. Child Protection: Prevent and respond to child abuse, neglect, and exploitation, with particular focus on prevention of sexual violence for 9-14-year-old adolescents
    6. Capacity Building: Capacity-building and systems strengthening interventions

    The Monitoring & Evaluation (M&E) Manager will supervise staff experts and oversee all program activities related to monitoring, evaluation, research, and learning (MERL) and knowledge management. S/he will be responsible for supporting comprehensive and accurate data collection, analysis, reporting, and knowledge management by both Pact and partner organizations to improve project implementation. S/he will institute M&E best practices for project monitoring, data collection, and quality, and project reporting and learning, including Collaborative, Learning, and Adapting processes (CLA). S/he will provide technical support to the design and implementation of monitoring systems and other data systems, including a project-level database that supports policy and programmatic decision-making by project and external stakeholders. S/he will support the training of partners on M&E procedures, roles and responsibilities and will play a key role in data management, data analytics, and knowledge sharing and learning from project data. This position is contingent upon award.

    Key Responsibilities

    • Support training, work-quality, and performance of short and long-term data collection staff
    • Lead local partner M&E capacity development initiatives on a variety of activities such as tracking and reporting on PEPFAR indicators in support of transition awards and Journey to Self-Reliance
    • Provide support to Pact and partner staff on measurement and reporting of qualitative and quantitative monitoring data for key performance indicators and support in the preparation and review of program reports in collaboration with program staff
    • Collaborate with Pact Zambia’s M&E team to develop relevant M&E tools, systems, procedures, formats, and dashboards
    • Oversee and manage the project’s data collection, storage, analysis, and reporting activities, ensuring that data is of high quality and audit worthy
    • Coordinate and lead regular program monitoring visits to project sites
    • Support program implementation team with adaptive management by providing timely information and analysis. Proactively raise concerns/attention about potential opportunities and challenges to allow ‘course correction’ throughout life of the project
    • Contribute to work plans, quarterly and annual reports, financial reports, and other reports and papers summarizing project results and evidence.
    • Provide regular written/oral program progress updates, as requested.
    • Perform any other prevention duties as required.

    Basic Requirements

    • A Master’s Degree with 11 years or more in a relevant field or a Bachelors degree and 13 or more years of experience.
    • At least 8 years of experience in establishing/designing M&E systems and tools and managing data-intensive capacity development programs, preferably for USAID/PEPFAR funded programs
    • Demonstrated knowledge of and experience with USAID/PEPFAR reporting MER indicators
    • Demonstrated experience in designing and managing operational research and evaluation
    • Experience in program quality management (both services and data quality) and quality improvement systems.
    • Professional experience in sub-Saharan Africa is required

    Preferred Qualifications

    • Zambian work experience preferred. Zambian National preferred.
    • Knowledge of USAID’s ADS 201 and Collaborate, Learning, and Adapting processes (CLA) and experience using data to engage in learning and adaptive management


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